Terms and Conditions of Sale and Participation

1. Definitions

• Online course - a course offered in digital form, access to which is provided on Omika's own course platform omikakursused.online.
• Unlimited access - access to the course for as long as Omika operates that course and the omikakursused.online platform. This is not an unconditional guarantee after the company ceases operations or the platform is replaced. Access is personal and tied to the buyer's account - it may not be shared with third parties. Omika has the right to update and expand the course content over time.
• Live online session - a part of a course that takes place in real time via Zoom.
• Retreat - a live course held on a specific date and at a specific location outside the online environment.
• Client / participant / you - the person who purchases a course or retreat and/or participates in it.
• Consumer - a natural person who makes a purchase for non-commercial purposes.

We do not sell physical products and do not offer delivery of goods.

2. Validity of the terms

By making a purchase or registering for a course or retreat, you confirm that you have read and understood these terms and that you agree to them. If you do not agree to the terms, we ask you to refrain from purchasing or registering.

3. Ordering and payment

• Courses and retreats can be purchased on the website omika.ee and on the course platform omikakursused.online.
• Payments are processed by Stripe and Montonio. We have no access to your bank card details.
• The contract is deemed concluded once the payment has been received and the order has been confirmed.
• After the payment has been made, an order confirmation is sent to you by e-mail.
• Prices are given in euros (€) and include VAT unless stated otherwise.

4. Delivery of online courses

• Access to an online course is granted on the course platform omikakursused.online to the registered e-mail address immediately after the payment has been received.
• Some courses include live Zoom sessions. All Zoom sessions are always recorded.
• The course content (videos, recordings, materials, texts) is the intellectual property of Omika - for personal use only.
• For courses marked with "unlimited access", this applies in the meaning set out in section 1.

5. Right of withdrawal and refunds - online courses

5.1 The consumer's 14-day right of withdrawal

A consumer has a 14-day right of withdrawal without giving a reason, starting from the date the contract is concluded. This right applies to all online course purchases, regardless of whether access to the course has already been opened by that time.

5.2 Withdrawal and refund

To exercise the right of withdrawal, send a notice within 14 days to michele@omika.ee. The refund is made within 14 days to the same payment method used for the original payment.

5.3 Refund policy summary

6. Retreats

• A retreat is a leisure service tied to a specific date and place - the 14-day right of withdrawal does not apply.
• Cancellation must be notified in writing at the earliest opportunity - michele@omika.ee.
• The retreat fee is not refunded.
• Omika may, at its own discretion and as a gesture of goodwill, allow the amount paid to be carried over as a prepayment towards a following Omika course or retreat within up to 12 months, provided that the freed-up place is filled from the waiting list or otherwise. This is a voluntary accommodation by Omika, not an automatic right of the client.
• If Omika cancels a retreat, you will be offered a new date or refunded in full within 14 days.

7. Live online sessions (Zoom)

• Sessions are always recorded. The recording may include audio and video.
• Participating in a session means accepting the recording terms.
• Not showing up for a session does not give a right to a refund or to automatic rebooking.

8. Complaints and defects

Write to michele@omika.ee. As a consumer you may also turn to the Estonian Consumer Protection and Technical Regulatory Authority (ttja.ee).

9. Force majeure

Omika is not liable for a delay in performance if it is caused by force majeure circumstances (natural disasters, pandemics, decisions of state authorities, prolonged platform outages, etc.).

10. Contact

La Ronda OÜ / Omika
E-mail: michele@omika.ee
Phone: +372 527 0813
Address: Liiviku 4, 10919 Tallinn, Estonia